How NCWorks Innovated Through Virtual Service Delivery

Replay February's Pathways to Employment Webinar

To Find out How North Carolina Used Innovative Avenues for Service Delivery 

In our second Pathways to Employment webinar, the North Carolina Department of Commerce and the Guilford County (Greensboro) teams described how they implemented many of Geographic Solutions' staff efficiency and no-touch service delivery tools prior to and during the onset of the coronavirus pandemic.

As many agencies were instructed to work from home, staff members in North Carolina successfully navigated the challenges that many agencies faced across the nation: signing and uploading documents remotely and securely, using live chat to serve an influx of individuals, and effectively capturing digital signatures.

Hear how this team met the challenge of providing remote service delivery, while maintaining high levels of business continuity. Download the presentation and listen to the entire webinar.

Join us March 10th for the next event in our Pathways to Employment webinar series. Keep an eye on your email for more information.

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