Driving the Next Era of Unemployment Insurance Modernization
State workforce agencies are under increasing pressure to modernize unemployment insurance (UI) systems while balancing evolving federal requirements, sophisticated fraud threats, fluctuating claim volumes, and growing expectations for accessible digital services. Replacing aging legacy technology with secure, scalable solutions can help agencies improve operational efficiency, strengthen program integrity, and deliver a more streamlined experience for claimants and employers.
Through the Geographic Solutions Unemployment System (GUS), states can manage the complete unemployment insurance lifecycle while connecting claimants directly with workforce and reemployment services. The integrated platform supports benefits administration, employer tax functions, adjudication and appeals, fraud prevention and identity verification, and reemployment services within a centralized digital environment.
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Fill out the form to download this white paper and learn how modern UI technology can help state workforce agencies streamline administration, strengthen program integrity, improve the claimant and employer experience, and create stronger connections between unemployment benefits and reemployment services. The white paper also highlights Pennsylvania’s UI modernization success, demonstrating how modern technology and redesigned processes can help states address longstanding challenges and strengthen service delivery.